Originally Posted by
Jane42
Whether he is complaining or not, he has a point. Whether he was planning to ask the fee to be waived is a non-issue. Breakdown should be disclosed.
And it is 99,9% of the time. I change upwards of 10-20 flights per year, going back many many years, and UA has always told me about the change fee.
The claimed nondisclosure was a one-off and thus just a distraction from the real complaint about not getting a waiver based on status.