jrpallante

I consistently find Hilton properties to be a few dollars cheaper on Expedia. Usually, I just book them on Expedia. However, after a recent bombardment of TV ads touting their BRG, and featuring the lovely Anna Kendrick, I thought I would finally make a claim. Before doing so, I read the fine print (see attachment), where they clearly state that "Accredited Travel Agents does not include online travel agencies." Where the heck else would somebody make a hotel booking? Apex Travel Agency on Main Street? They have basically excluded all the competition. I will still go through the motions of filing the claim, but it sounds to me like an empty promise, and I am not holding my breath that they will "HHonor" it.