Originally Posted by
Often1
The decision to sue the passenger was clearly thought through given that the anti-fraud provisions and the hidden city practices have been present for years. The software to detect this is hardly sophisticated either.
Under the presumption that LH wants to deter regular use of HCT and that people who do so are likely to have status and have accumulated benefits for redemptions and other goodies, it would have been far easier to simply dump them out of the program and revoke status. Moreover, simply "banning" an individual who owes you money until he pays up is simpler than initiating a lawsuit.
Methinks that LH wants the media attention and believes that it will deter the practice more than encourage it.
You fail to understand that there is nothing wrong in the booking a ticket and using the last leg and certainly neither asking for money nor "
simply "banning" an individual" is legal. You further fail to understand that airlines in Germany have a legal obligation to carry you as a passenger. Again: We are in a civilized system.