Originally Posted by
MrAndy1369
Question: Is there any way the service can realistically get worse? I mean, it could go to a domestic-style all-at-once service, with cheesecakes/pies replacing the sundae service, and the small domestic-style salad replacing the salad course, but that wouldn't be competitive. Is there anything UA can further do to decimate the service, while remaining competitive? In other words, have we hit rock bottom here?
Cut a meal choice, eliminate all mid-flight "hot" snacks, reduce the systemwide variety of entrees (especially at the salad/dressing/etc level), cut down another wine choice, remove the port option, go back to sundaes as the only dessert service... hey, UA should hire me
(Only posting because you know Kirby already has these lined up along with the timing he thinks he can get away with.)