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Old Feb 12, 19, 6:57 am
Join Date: Jun 2018
Posts: 531
Originally Posted by iflyjetz View Post
I've piloted the 787. It's a great plane; the kinks were worked out long ago on the airframe. The problem that Norwegian and a number of other carriers had with the 787 was strictly with the Rolls Royce Trent 1000 engines. Those airlines who have GE GEnx engines have not experienced any engine problems.
I wasn't referring to the Rolls Royce Trent 1000 blade cracking problems, which were first discovered by ANA in 2016.

I was referring to the problems they experienced before, during, and immediately after their longhaul launch.
The first two 787s were initially supposed to be delivered in 2012, but the delivery of the first aircraft was pushed to April 2013 and was then delayed because Boeing halted deliveries in January 2013 until the battery problems had been worked out. That forced Norwegian to wet lease replacement aircraft in order to start their longhaul service in May 2013, and they then had to continue wet leasing replacement aircraft when their two 787s were grounded shortly after delivery in 2013 because of multiple electrical and hydraulic issues.

September, 2013, article:

Boeing Commercial Airplanes chief Ray Conner traveled to Norway and promised Wednesday better support for Norwegian Air’s fleet of 787 Dreamliners after a series of reliability issues that repeatedly grounded flights this month. Conner met with Norwegian Air Chief Executive Bjørn Kjos in Oslo in an effort to smooth relations with the airline, which has been vocal about its dissatisfaction.

On the same day, LOT, the flag carrier of Poland, said it had to temporarily ground two Dreamliners after inspections revealed fuel filters missing from the Rolls-Royce engines on the aircraft.

London-based airline consultant John Strickland said Norwegian’s problems are likely exacerbated by the punishing flight schedule on which it operates its two 787s. And he said that on the 787, the normal teething pains expected in any new airplane program are “compounded because there’s so much new technology, so many new systems in this aircraft.”
And the problems persisted into 2015 (June 2015 article):
Norwegian Air’s troubles with its fleet of Boeing 787 Dreamliners have flared up again, with 250 passengers this week delayed for a near-record 70 hours waiting to fly from San Fransisco to Oslo.


In December 2013 and the first half of last year, Norwegian suffered repeated delays as it attempted to pioneer bringing the budget concept to long-haul flights, starting routes between Norway and Thailand, and Norway and the US.

Norwegian struggled partly because the planes were so new that Boeing had yet to identify common faults and learn to fix them quickly, and partly because with just five Dreamliners, Norwegian lacks either backup aircraft in the US and Thailand, or sufficient staff on the ground to easily solve problems.

It was hoped that these issues could be ironed out with time. The fact that a year on, the airline is still facing problems raises the possibility that the problems could be more deep-rooted.

Last edited by GFrye; Feb 12, 19 at 7:24 am
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