FlyerTalk Forums - View Single Post - Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…
Old Feb 12, 2019, 12:37 am
  #531  
nrouxel
 
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 966
Originally Posted by sycokid
My scenario is slightly different and had wondered whether anyone else has come across it before
Booked 2 rooms in Hobart
1st room for me 6 nights
2nd room for mate( booked week later ) for 3 nights same check in date but obviously different check out date
Mate checks out after 3 nights,status points and 3 nights added to my account following day
I check out 3 days later after 6 nights in total no more points nor final 3 nights added .
Contacted c/s about same no reply
Been in touch with some sort of manager at Hobart hotel who cannot do eneough to help rectify situationand even though he also has contacted c/s by phone still awaiting outcome after 2 weeks of him trying.
Is it not possible to manually add nights at hotel to my account if it can be done for points does any one know please
I think he also can remove the first stay from your account (you then should see " Account Regularization " in you points history) and then post the 6 nights stay

nrouxel is offline