Pleasantly Surprised
So, I'm flying PDX-EWR-GVA: GVA-IAD-PDX in late August. My outbound leg was all booked in Z fares whereas on the return leg I was all S fare. My cost to upgrade the return leg would have something crazy like $4k in costs if I were to choose the paid upgrade option online. I called in on the Premier line and upgraded the return leg to Z fares for only $1300: How can there be such discrepancy in the cost to upgrade fares like this? Don't get me wrong, I'm not complaining. Just seems kind of awkward that United would charge such a premium for upgrading online when it costs less to have an agent do it over the phone.
Eric