Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Date: 24-25 January 2019
AAdvantage Status: 1MM
Fare class: O, O, B, N > F
What happened: A bunch of things happened on my first flights of the year. From ROC > TPA, my upgrade never appeared on the DCA > TPA leg despite requesting one at booking. From TPA to MIA, I drew the only seat in coach with a busted IFE. My sister and niece flew TPA > MIA the following day and her gate-checked stroller and car seat ended up outside their protective bags and damaged. From MIA > SFO, despite getting an upgrade from an fellow FTer, the meal service was awful. I ordered a KSML to avoid it, and it was just as miserable as the regular choices.
Compensation: We each got 15k miles and AA is working with my sister to provide compensation on the stroller since it was a $1k item.
Comments: I wish I could say my flights improved since then, but nope.