Originally Posted by number_6

If you compare to service level when A380 was first introduced, and QF was keen to compete with SQ and EK on F quality, then today's can hardly be called great. I'd guess the catering cost is less than half of what it was then, and it shows in the food quality. Service was dodgy back a decade ago as QF prohibited their experienced F cabin crew from serving on the A380, forming a low-cost cabin crew corporation which hired new staff (along with a few transfers from the mainfline QF plan) and took a few years for these staff to gain service experience and expertise ... so service level is better now in F due to that. If you don't fly the 10 airflines that are better than QF for F service, then you can call it great .