FlyerTalk Forums - View Single Post - Gate agent rebooked me without asking
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Old Feb 9, 2019, 4:48 pm
  #39  
ethernal
 
Join Date: Feb 2017
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Originally Posted by aquamarinesteph
I would have been okay with this EXCEPT for the fact that I wouldn't have realized I'd been rebooked if I hadn't checked the app. In a case like this, they should have called the passenger to the gate. What if your phone gave up the battery ghost and you had no way of knowing what had happened?
In this case (the connecting to nonstop), s/he would have been notified when s/he tried to board the aircraft given that the nonstop flight was an hour later. This would not necessarily be the case in some of the other instances described on this thread (where Delta changed a connecting itinerary to another connecting itinerary) so I am not sure exactly how notifications happened in that case.
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