Originally Posted by
ChocolateFactory
Has anyone canceled award flights booked for promo Avios and received their Avios back?
I have a flight MAD-GRU that I would like to cancel - but if I really can’t get my Avios back (I know that’s what the T&C say, but we also no Iberia’s IT), then I’d rather move that flight instead of cancel it.
There seem to be a couple of data points suggesting that Avios are refunded without issue. YMMV...