Originally Posted by
kalo93406
Honestly I don't think this is completely unreasonable of Marriott.
For the past six months, Marriott has sent out multiple emails where they themselves have mentioned booking rooms at the current rates. Marriott has actually advertised locking in rates before the changes go into effect so it’s not like we have gamed the system by prebooking rooms. They have also been able to monitor data from points advance bookings to see if it has been abused and if they noticed it was, it wouldn’t be unreasonable for them to terminate it any time without notice. It is unreasonable for them to change the T&C of the points advance program or the agreed upon rate at time of booking. This would be like an airline legitimately advertising a fare, allowing customers to book all their other travel arrangements for the next few months, the airline then changes their mind on the price then tells the customers they actually have to pay a price a thousand dollars more or have their reservation cancelled.