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Feb 8, 2019, 11:58 pm

#7

AZ Travels the World

Moderator: American AAdvantage & Marriott Bonvoy

Join Date: Oct 2002

Location: PHX

Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist

Posts: 8,115

I believe the hotel staff did the right thing. It's great they showed compassion to your family in an incredibly difficult and unexpected situation.

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