FlyerTalk Forums - View Single Post - FA of the Decade - very poor experience, threats to disembark
Old Feb 7, 2019, 7:03 am
  #107  
FlyerWx
 
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
Originally Posted by thelark
Looks like this one has some legs - saw it on my Google News page this morning:

A Passenger on an American Airlines Flight Asked For an Irish Coffee. Then, a Horrific Escalation
It's interesting that AA commented this, according to the article.
We are aware of the post, and are in the process of proactively reaching out to the passengers. We have also reached out to Mesa as well.
Good on AA, I'm sure they want to get the story straight and do what's needed to the FA.
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