Originally Posted by
San Gottardo
Is that the state of things that we should accept? People who are rude should just be accepted as a fact of life, and given opportunities for their little power trips? That would be very sad.
I understand how FAs sometimes complain about passengers that are PITA - but shouldn‘t passengers be expecting the same politeness and courtesy from airline staff?
No one says you have "accept" it. But the best way to handle is by writing a complaint, not by engaging in passive-aggressive behavior (yes, that's what I would call repeatedly asking "Are you having a good day?") and escalating the situation.