Originally Posted by
ImprovGal
Absolutely! I've used the red caps from the NYP lounge when I've come from a cruise bearing luggage. Just ask at the lounge when you check in and they'll send one when it's time to advance board.
Brill. Now Penn doesn’t seem such a daunting prospect for my mother.
Originally Posted by
musicalbox
The way it works in NY Penn's Acela Lounge is that you give your name to the rep at the desk when you check in and they add you to a list. When the red cap is ready, they call all the names on the list over the PA (the tannoy, I think, in the UK?) and you meet your red cap outside the door.
We’ll do just that. Thank you!
I wonder if BOS and DC have a similar setup too? They seem a lot more manageable in size and layout though, so I’m not too worried if they don’t offer the same. Definitely be nice though!
Thank you again everyone!