Originally Posted by
Cll1881
You’re guess is as good (or probably better) as mine but I’d bet it’s the latter.
I also called back back today to speak with a different agent and she indicted I should see an extra year added as of February 1st.
Not totally surprised I got a different response today but I’ll report back with what I see post-Feb 1.
Checked this morning and the app still shows 9 years for me. However, the website is showing 10 years now! I'll choose to believe the website....but in case the powers that be don't agree with me, I took a screenshot.
I read in a different FT Marriott thread that a poster was told the rollover for the extra year was Feb 8. I don't know if that means they are doing them in waves or if all of us are getting different answers based on who we are asking ¯\_(ツ)_/¯