FlyerTalk Forums - View Single Post - Asia Miles Changes effective 22 June 2018

Feb 2, 2019, 10:50 am

#792

ermen

Join Date: Jul 2012

Location: HKG

Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)

Posts: 1,654

Quote:

Originally Posted by calf613

I just want to clarify/confirm, because I called in today inquiring about award availability for a OW Multicarrier Award. The agent told me the married segment award that I saw available on the partner website (in this case, QF) was not available in the AM system because that amount has been "allocated" to their partners, so AM members cannot book them with AM. So my understanding is that it is not just an IT issue, but actually a change in the way that CX is now making available its award inventory to partners vs. its own AM members.

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Quote:

Originally Posted by percysmith

That's just really flogging the captives isn't it? Whip whip! Whip whip!

(I am seriously skeptics that is true though. Agents have form of making things up when they're undertrained/management hide things from them. Like oneworld awards cannot consist of exactly two partners and KA/CX)

exactly that is why I maintain its an IT error at this point in time.

it makes zero sense to have something like TPE-xHKG-SIN available to OW but not their own AM members.

now if that was true - then yeah they are really whipping their captive members!!!

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