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Old Feb 1, 19, 2:23 pm
  #1412  
IJG2
 
Join Date: Sep 2016
Programs: BAEC GGL
Posts: 32
Originally Posted by dycc View Post
Please can someone help with the section below from the guide:

"Similar to when flying in first class, cabana and spa reservations may be made up to 28 days in advance for CCR card holders. Cabanas and spa treatments may also be requested upon arrival. Both the cabanas and spa treatments are subject to availability."

I have tried a couple of times to book cabana and spa reservations when flying long-haul in CW with a CCR card, and been told that they are not allowed to book canaba and spa treatments unless flying in First (although some other times, they have done this for me). I am wondering whether the reservations up to 28 days in advance for CCR card holders is an official policy (and if so where can I find it?) or does it depend on who you speak to on the GGL line?

Thanks!
Iíve been able to book cabanas travelling in any class, but never spa reservations. Havenít had much luck with the spa even when travelling in F
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