FlyerTalk Forums - View Single Post - Global Services (GS) isn't the program it used to be! [Merged]
Old Jan 30, 2019, 7:35 pm
  #3  
StuckinITH
 
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Originally Posted by Plane-is-home
Just found out by accident that my YYC-DEN flight tomorrow is cancelled more than 24 hours in advance. Absolutely no notice from GS. When I called in, no willingness to do anything but to put me on the devils chariot despite a paid FC ticket. What is wrong with UA’s GS service?
With the weather problems in the US, things are bound to be difficult. If you don't want to take the CR2, you have to look for what you really want. Would you like to stay an additional day in YYC and take the same flight with the first class the next day? Or do you really need to fly tomorrow which gives you less choices on the direct route. But maybe you can find a connecting route that would make you happier. Once you decide what you want, call the GS service and suggest to them the solution you would prefer.
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