FlyerTalk Forums - View Single Post - Alaska Stingy About Waiving Cancellation/Change Fees
Old Jan 30, 2019, 2:23 pm
  #10  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
As with any consumer choice, if OP believes that there is better value elsewhere, that is where he ought to go.

DL doesn't provide the fee waivers as a status benefit, while AS does. At some point, if everyone is special, then nobody is special.

I actually favor the approach of setting rules and sticking to them. Cut the change fee and enforce it across the board.
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