Old Jan 30, 19, 1:29 pm
  #415  
tmj143
 
Join Date: Jul 2012
Location: LA
Programs: TK *G
Posts: 16
Originally Posted by HamiduH2 View Post
A formal complaint to Star Allialnce is due here. It’s not just “domestic” award, but also any United flight with a domestic leg. That cannot be right.
I filed a US department of transportation complaint during the government shutdown, and remarkably they got the ball rolling today (pretty fast if you ask me, given all they've been through); Turkish has already responded to say that they will reply within the government mandated timeline. I encourage others to do this if you are in the US: https://www.transportation.gov/airco...umer-complaint
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