Old Jan 30, 19, 1:17 pm
  #837  
expert7700
 
Join Date: Feb 2004
Location: USA
Programs: Frontier 100K, AC SE100K, BA Gold, WN A-/CP, Hyatt Globalist
Posts: 3,356
Originally Posted by lallied View Post


I had a long conversation today. SD says they are told ONLY to hand out if cannot be (eventually) rectified.
I feared something similar but still got the form after I woke up to a deflated seat. My back hurt because I fell asleep on what turned into a wooden/plastic bench for hours. Changing seats or adding a duvet before landing isn't going to help that. I told the SD that not only was the form justified, I knew AC wanted to track these occurrences because the seat manufacturer was reimbursing them for any issues.

In late December my son's seat was deflated at the bottom and mine was deflated at the back/top. No form was needed--each was rectified before takeoff. Amazingly the fix held for the 13hr flight.

BTW, (I didn't see this posted upthread), it seems like the manual power cut-off switch for the 777 middle seats are all along the K side aisle, and that each switch controls both seats.
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