Originally Posted by
capedreamer
Wow. What a customer-centric approach! [/sarcasm]
But does not surprise at all given the reluctance I've experienced with some crew members in these circumstances. I've found instead of negotiating / pleading with the in-flight crew, if they don't offer proactively, I just go straight to the online form. Not sure if it's because I'm SE, but I've always received compensation that way.
When I write in they say without a form cannot do anything and am also SE.
I am done and I don’t give up easily. Not because of the seats primarily but all this hassle and unpleasantness.