Old Jan 29, 19, 6:41 am
  #826  
ksm06
 
Join Date: Jan 2005
Programs: AC SE100K, Accor Plat
Posts: 167
Back from SFO yesterday on the red eye and when I tried to sleep noticed the top half totally deflated. The in charge said she had never seen this before - anyways after a reset and also the other manual or whatever under the seat reset that another FA tried to do it still didnít work. I politely said this was quite common and that it was a known problem and had no trouble getting the white form for compensation. My memory is a bit hazy but I think I said I got the form last time so set the expectation and was happy I didnít have to press the issue. I was offered more mattress covers and they were very apologetic.
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