Originally Posted by demue

Well, LM came through for an offline, manual booking request with travel in less than 5 days time and turned it around in 24hrs. Impressive.

Got an email first within 8hrs that my request was forwarded to manual ticketing department and about 24hrs later I got an email with an itinerary (in Spanish, but ok) and then the call. After making some corrections as one carrier had dropped two of the reserved segments the payment was processed and another 2hrs later the eticket issued. Well done.