Originally Posted by
Cledaybuck
Have you tried charging a minimal amount to the card and the rest in points?
No. I have no tried that. I will give it a try later. I was on the phone with the CSR and all the way up to Level Three Supervisor this morning one hour and ten minutes. I have a cruise booked next month and I am trying to book by flights before the fares go up. All the way up the line they all received the same error. The top level supervisor suggested that I book the trip with the carrier and request reimbursement. She couldn't explain how that would work. I asked her to send me the information about the reimbursement in writing. I have been working on this for about six days using my iPhone, second computer and all available browser. The CSR said someone was by from Chase on Friday and they were working on the problem.