Originally Posted by
1973 Ford Pinto
You don't get "guaranteed suite upgrades".
You get suite upgrades if available.
SNAs clear (up to) 5 days in advance (in theory), not at time of arrival/check-in.
You forgot language ... You get suite upgrades
if available and the property is willing to comply with the T&C rather than leave them empty."
For example, I was at a legacy SPG property on Saturday with several suites, they would upgrade me to a One Bedroom Suite for $200, even though I am PPE+A and a repeat guest at the property.
In the legacy Marriott world, pre 8/18, many (but not all) legacy Marriott properties prioritized legacy Plat Premier guests (a very different level than the current PPE) for suite upgrades and I was often upgraded to nice suites before arrival.
I'm hoping that the new levels which are easier to distinguish will return to the pre 8/18 days of identifying the best customers and prioritizing them before arrival.