Originally Posted by
nate79
Glad I got the points back. Not sure why the inconsistency. By the way, the chat reps are useless when it comes to MR.
I'm glad it worked out for you. Your datapoint scared me, to be honest. To your Amex rep's defense, the T&Cs do state that the rebate will take between 6 to 10 weeks. If that ever becomes the new normal, I'll be cancelling my Biz Plat. 32 days is plenty of delay.