FlyerTalk Forums - View Single Post - American Airlines’ Roadmap to ‘Long-Term Success’
Old Jan 25, 2019, 3:30 pm
  #18  
Catbert10
 
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
I don't see how the expect to increase their net promoter scores by making the narrow-body cabins so much more uncomfortable compared to UA and DL. After flying the MAX8 and the Oasis 738, the only thing I'm likely to recommend to anyone I talk to, including random strangers, is to run as far away as possible from these airplanes.
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