FlyerTalk Forums - View Single Post - Has UA Zeroed ALL Advance Polaris PZ Inventory?{Resolved or is it?Expert Mode error?}
Old Jan 24, 2019, 2:12 pm
  #68  
Darlox
 
Join Date: Feb 2009
Location: CLE
Programs: UA 1K MM, DL Plat
Posts: 982
Call me an eternal optimist, but assuming anybody has managed to reach someone high enough in the web support chain to actually get a ticket filed, I imagine they should fix this relatively quickly. The number being wrong in "Expert Mode" is disjoint from the problem of the upgrade-availability indicator showing waitlist only. Since this is affecting both, and thus no Int'l itinerary is shown as upgrade-able, systemwide, that's a gigantic competitive disadvantage.

I imagine IT views this as a small problem, given the other stuff they're doing. But as soon as someone up the foodchain sees/understands what's happening, I have to think it'd become a priority...
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