Old Jan 24, 19, 12:18 pm
  #124  
canadiancow
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, Bonvoy Plat, HH Diamond, Accor Gold
Posts: 33,795
Originally Posted by Craig6z View Post
Had a conversation last night about 7pm EST which indicated (I'm paraphrasing) that as of 10:35am, access to "R" inventory was locked out while the IT Department fixes some code. The very bubbly woman personally estimated it would be at least 24 hours before it would be resolved. She first suggested I go to Expedia, then after doing a little research she found any advisory message which indicated the problem was on the AC side.

She also offered that AC's website was misbehaving all day yesterday, and the call queues were very long due to it, along with bad weather. I used the callback system and it took about 25 minutes for my reply.
It's not, and it hasn't been.
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