Old Jan 24, 19, 10:05 am
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Platinum & MM; AA dirt; Hilton Diamond; Marriott Fool's Gold; & some other useless titles
Posts: 4,528
Had a conversation last night about 7pm EST which indicated (I'm paraphrasing) that as of 10:35am, access to "R" inventory was locked out while the IT Department fixes some code. The very bubbly woman personally estimated it would be at least 24 hours before it would be resolved. She first suggested I go to Expedia, then after doing a little research she found any advisory message which indicated the problem was on the AC side.

She also offered that AC's website was misbehaving all day yesterday, and the call queues were very long due to it, along with bad weather. I used the callback system and it took about 25 minutes for my reply.
Craig6z is offline