Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,872
There are some great website queuing platforms available which BA could have used in this instance - either a queue to join the site or a configurable time in which you have to select and pay for your tickets before you get kicked out. We have implemented this for a lot of clients who have high traffic on Black Friday. If BA are going to persist with this kind of stunt, they should invest in something which makes the customer experience more palatable and informed.
Last edited by ThatT1Feeling; Jan 24, 2019 at 5:37 am
Reason: Typo