I am by no means a business traveller like you guys, but was surprised by the statistic that less than half of the long-haul had the BEST cabine. I guess my impression is that way because my TATL flights are always to premium destinations (New York and IAD) with the BEST product on the 777. I know they have the COI fleet of 777s and the ageing A380 but thought they were a small minority of the long-haul fleet.
I would like to see them fix the Premium Eco seat.......
But yes, agree with a lot of the comments both here and in the article- work on the premium segment- without sacrificing what's already in Y, please, for those of us who only fly Y.