indual

I'm wondering if anyone else has experienced the delay longer than 7 days and what the best method to contact Total rewards to resolve is. We will be heading to Vegas on Friday so would like to have the status for the weekend.

My Wife matched Wyndham from Marriott and received Wyndham Diamond Status on 1/13. She then matched to Caesars Total rewards on 1/13, got the message that my Diamond status would be updated within 7 business days, 7 business days have gone by and no upgrade to diamond. Her friend had done the match just a few days before and received the upgrade within a couple of days.

My brother is experiencing almost the same thing, (he is still waiting for the upgrade after 7 business days)

Update: She received the diamond status in 8 business days (7 if MLK holiday was considered a non-business day)