FlyerTalk Forums - View Single Post - JetBlue Doesn't Listen to its Loyal Customers
Old Jan 22, 2019, 8:21 am
  #6  
joe_miami
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Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Originally Posted by B6Mosaic
2. Fix Mosaic. Add tiers to the program and offer real benefits - like upgrades to EMS and Mint. Every real loyalty program has this feature - why not JetBlue?
No airline in its right mind would add upgrades to its FF program in 2019. Most other airlines are moving rapidly away from the upgrade model, which is a relic of a bygone era.
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