FlyerTalk Forums - View Single Post - Everything You need to know about booking Star Alliance awards with Miles&Smiles
Old Jan 21, 2019, 11:20 am
  #393  
tmj143
 
Join Date: Jul 2012
Location: LA
Programs: TK *G
Posts: 24
Originally Posted by ericw
I just talked to TK YYZ office again.

They confirmed that "only on AC and UA we are not able to redeem points and issue award tickets but for other star alliance airlines we had no problem".

Not ideal for someone YYZ-based... but at least there are still ways to burn my TK miles.
If only my miles weren't expired now... and it looks like people were having problems with other carriers too. I tried booking other *A flights out of the US and it wouldn't let me do that either.

I highly recommend everyone who is US-based fill out a air travel complaint form with the Department of Transportation: https://airconsumer.dot.gov/escompla...nsumerForm.cfm or fill out the equivalent in your country. This is at the point of absurdity.
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