Originally Posted by gregorio1

Taking into account comments here that email communication is not IC Bali's strong suit:

I booked 5 nights on points in April. Have read that I would likely be able to upgrade to a club room for $$, so I wrote the hotel asking for an offer. No reply. Has anybody any experience upgrading a basic points room? I would just like to know what I can expect and not be surprised when I get there with, "Oh, that will be 300/night (or whatever)."

Again, willing to pay for the upgrade if it matches value provided.

Thanks for any info.