Dear xxxx,
Thank you for writing to Privilege Club. We value your business.
We regret the inconvenience caused to you due to delay in receiving your membership pack.
We wish to inform you that we are in process re-printing the newly designed Privilege Club membership cards for all our members.
The Privilege Club membership cards will be processed and dispatched once the new design has been completed.
We shall be updating you about the same once the newly designed membership cards are ready.
Do let us know if we can assist you any further.
Sincerely
Privilege Club Team
Received in mid November and never heard anything from that date.