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Thread: More award availability restricted by married segments / connections
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Old Jan 17, 2019, 6:37 pm
  #333  
iadisgreat
 
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Originally Posted by JonNYC
This all changed last month- agents being told they must "see the full journey" at any given time/change (although it seems some agents are actually overreacting in order not to get in trouble: )

https://twitter.com/xJonNYC/status/1072268510561214470
While...I guess...it's not a violation as there is no (public) policy and have full control over the miles and availability, this is still complete nonsense without a *public* notice so customers can make an informed choice.
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