Old Jan 17, 19, 9:55 am
Join Date: Jul 2018
Location: Italy
Programs: Accor Hotel, Hilton Honors, Emirates, Alitalia, Amex
Posts: 670
Originally Posted by 1P View Post
I only use Accor in France, and then by no means exclusively. Best Western (in France and Italy) and Relais du Silence also figure somewhat.

Despite acknowledging my status in the program, Accor have consistently failed to credit me with points for any stays during the past 7 years. I have no idea why this happens (it began with a stay at a Moscow Ibis in 2012 and has continued ever since), and repeated phone calls have achieved no result. So now I only stay with them when there is a Mercure in town that is the best choice.

In the US, it will normally be Hilton, now that Marriott have downgraded me in the new merged program,though I do have several Marriott stays booked in places where it is a more convenient option.
...no points for 7 years ?? 😯

how is that possible?
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