Originally Posted by
tuxedo66
Does anyone know how much of a schedule change (how many minutes or hours) before Air New Zealand will permit a free flight change or a refund? They have advised me of a 15 minute change (later), which is miniscule. But I'd really like to go on an earlier flight which was more expensive to book.
I've referred to their Conditions of Carriage (
https://p-airnz.com/cms/assets/PDFs/...iage-nov18.pdf) but it doesn't indicate any kind of cut-off.
Just tell them it's too late and to put you on the earlier flight. I've done this before many times. I've even moved a flight to one much later in the day.