Originally Posted by
orca15
Granted, its a "points + Cash" stay. but how hard is it to actually say so in the T&Cs? And really, why does giving them money for one upgrade keep me from using SNAs? In this particular case, theoretically, someone with a standard room on points only could get a complimentary upgrade to the room I can't get as someone who is offering cash and SNAs. Doesn't make sense. Not that making sense is a rule or anything, but seems weird.
Marriott IT doesn’t allow for non-refundable stays to be eligible for SNAs to be applied, either. So it isn’t so surprising that an unusual cash upgrade rate as you’ve arranged isn’t eligible for SNAs to be applied.
Again, your cash upgrade rate on an award stay is NOT the same as a standard cash+points rate.
You still will be eligible for a complimentary upgrade on arrival, just like any other Platinum guest. That has nothing to do with the automated system utilized for SNAs.
It makes sense. You just don’t like it.