FlyerTalk Forums - View Single Post - Disappointed aircraft changed from lie flat bed to angle seat!
Old Jan 13, 2019, 10:08 pm
  #112  
percysmith
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
Originally Posted by QRC3288
What is the route? Demand a refund and switch carriers, is my recommendation.

To be fair you knew the risk and rolled the dice, but I still sympathize because equipment swaps suck from the customer's perspective and personally I hate them (especially since CX regional J is so uncomfortable)
HKG-SIN-BKK is a perfectly legitimate way to go to Bangkok.
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