FlyerTalk Forums - View Single Post - Hearing back about a redress number

Jan 13, 2019, 3:40 pm

#4

gaggia

Join Date: Sep 2011

Programs: DL Plat / QR Silver

Posts: 44

Quote:

Originally Posted by Often1

There is no follow up and you may never hear back at all. It is an entirely opaque process.
2. Those may cease and you will never hear anything.

Oh man, that's miserable. Their website states that once your inquiry has been received, you will receive a determination letter in the mail - that information is not accurate, then?

I was also able to check my case status on their tracking page that indicates that it's still pending paperwork and if that's the case, DHS TRIP has sent you a letter describing the additional information needed to complete your case review. If you have not received this letter, please contact DHS TRIP at [email protected]. Include your Redress Control Number.

Is it not even worth going though all that if they simply won't respond?

Quote:

Originally Posted by TWA884

Redress numbers are discussed in the following threads amongst others:
How Long Does it Take to Get a Redress Number?
NEXUS and Redress Number

That thread on getting redress numbers is 5 years old, and the one on NEXUS doesn't discuss what to do with following up with DHS. I figured it was time for a new post...

Last edited by gaggia; Jan 13, 2019 at 4:01 pm

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