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Old Jan 13, 19, 12:39 pm
  #12  
DougSkymiles
 
Join Date: Jan 2013
Programs: Delta Skymiles, hilton Honors, Marriott Rewards, Hyatt
Posts: 150
Originally Posted by Renes Points View Post
Or sometimes the facts are the facts! https://s1.q4cdn.com/231238688/files...Transcript.pdf

"Yeah, the way we think about it is, there is no difference between them. We want to get to the point where we're
just kind of indifferent whether a person uses miles or whether they pay cash,
obviously from a cash perspective
that's different. But from us, as we measure financial performance and kind of our goals for what we're seeing in
the products in terms of performance we would think of them no differently." - Eric Phillips
Senior Vice President, Pricing and Revenue Management, Delta Air Lines, Inc.
His 2nd sentence here states it clearly, “...would like to get to the point”. I realize you make money this way, but please inform yourself with the various financial statements.
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