Old Jan 13, 19, 9:49 am
  #101  
mapleg
 
Join Date: Aug 2008
Location: トロント
Programs: AC E50K, Flying Blue, Accor Gold, ANA, Avios
Posts: 4,130
Originally Posted by Kacee View Post
Other carriers manage not to do this on a regular basis. You will see no similar thread in the SQ forum, for example. Similarly, all three US legacies have dedicated subfleets for their premium t-cons and swaps to non lie-flat aircraft are quite rare.

I've never understood the apologist mentality. There's a difference between understanding airline ops and blindly accepting unnecessarily passenger unfriendly policies.
Agreed.

Similarly if I book a deluxe room at a hotel, I don't expect to be given a standard or lower quality room and be told to "get over it'.
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