Old Jan 12, 19, 1:01 pm
Join Date: May 2012
Location: Here, there you know how it goes.
Posts: 1,516
Yet another in a seemingly endless series of data points for me that in all but the rarest of cases it simply is not worth staying at a property over Christmas/New Years.

OP, please do not take that as "blaming the 'victim' ". You booked and paid, and if a property cannot handle 100% occupancy, then management/staffing need to be adjusted. The lack of service (generally), and service recovery ensure I will never visit ... not until reports turn more positive.
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