Old Jan 12, 19, 12:53 pm
  #3015  
336
 
Join Date: Apr 2013
Posts: 888
Originally Posted by Luxuryloyalty View Post
The invitations are not yet complete and continue in batches with the final communication reaching members before the expiry of 2018 Royal status on 31 January.
The reviews have been completed and members accounts continue to be amended over the coming weeks to reflect Royal Ambassador status for 2019. Invitations are reviewed and invited throughout the year based on revenue and behaviours by market. The number of invited members varies to ensure those members invited into Royal Ambassador receive recognition and the guaranteed benefits at InterContinental.
Royal Ambassadors who are downgraded receive complimentary Spire Ambassador and those members who decide to continue with Ambassador the following year retain Spire Ambassador for the life of their Ambassador membership. IHG Rewards Club Spire Elite is the top tier for stays across the IHG portfolio, whilst at InterContinental only Ambassador guarantees upgrades and 4pm check-out for an annual membership fee.
Unfortunately, some changes occur due to benefit abuse from a few that impact benefits for others. Was the complimentary minibar benefit designed to take home 70 miniature spirits and 7 bottles of champagne for a casual drink in your room during a 7-night stay or the 8 x 750ml spirit bottles from a premium suite in just 2 days?
Well said. They still have until the end of the month to complete the renewal cycle, and make up for what happened.

Not sure I can follow you regarding Spire. Kimsbrand makes a valid point, these profiles already naturally qualify for Spire by spend, or are clearly no longer fit for the status. (Not even discussing the Spire non-benefits themselves.)

No one here would defend any abuse of benefits such as the minibar. But I can not imagine that this kind of abuse would be rampant. Nevertheless my full support for taking measure against abuse. I hope this goes both ways, and that there is also attention for fake room upgrade categories and the new compensation if an upgrade is not available.



Last edited by 336; Jan 12, 19 at 1:27 pm
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